Terms of service

Terms of Service

Effective Date: 1st April 2026

Welcome to Shop Culture (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of the website www.shopculture.store (“Website”), including all products, services, content, and features made available through the Website.

By accessing, browsing, or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

1. Eligibility

The Website may be accessed and used by individuals who are 18 years of age or older.

Users below the age of 18 years may use the Website under the supervision, consent, and guidance of a parent or legal guardian. By allowing a minor to use the Website, the parent or guardian accepts responsibility for the minor’s activities on the Website.

2. Account Registration

To access certain features of the Website, users may be required to create an account and provide accurate, complete, and current information.

Users are responsible for:

  • Maintaining the confidentiality of their account credentials

  • Restricting unauthorized access to their account

  • All activities conducted through their account

We reserve the right to suspend or terminate accounts found to contain false, misleading, or fraudulent information.

3. Products and Services

We strive to ensure that all product descriptions, pricing, images, and availability information displayed on the Website are accurate. However:

  • Product colors and appearance may vary depending on device displays

  • Prices and availability are subject to change without prior notice

  • Certain products may be discontinued at any time

  • We reserve the right to limit quantities or refuse orders at our discretion

Placing an order does not guarantee acceptance. We reserve the right to cancel or reject any order for reasons including stock unavailability, pricing errors, suspected fraud, or policy violations.

4. Payments

All payments made through the Website shall be processed through authorized third-party payment gateways.

By making a payment, you agree that:

  • You are authorized to use the selected payment method

  • The payment information provided is accurate

  • Applicable taxes, shipping charges, and fees may apply

We do not store sensitive payment card information on our servers unless specifically stated otherwise.

5. Shipping and Delivery

Delivery timelines displayed on the Website are estimates only and may vary depending on location, courier operations, weather conditions, holidays, or other unforeseen circumstances.

We shall not be liable for delays caused by third-party logistics providers or events beyond our reasonable control.

Risk and ownership of products may transfer upon successful delivery to the customer.

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges shall be governed by our applicable Return and Refund Policy available on the Website.

We reserve the right to reject refund or return requests where products are found damaged due to misuse, unauthorized handling, or non-compliance with return conditions.

7. User Conduct

Users agree not to:

  • Use the Website for unlawful purposes

  • Violate any applicable laws or regulations

  • Attempt unauthorized access to systems or accounts

  • Upload malicious software or harmful code

  • Engage in fraudulent, abusive, defamatory, or harmful activities

  • Interfere with the operation or security of the Website

Violation of these Terms may result in suspension or permanent termination of access to the Website.

8. Intellectual Property

All content available on the Website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Text

  • Graphics

  • Videos

  • Website design

  • Software and code

are the intellectual property of Shop Culture or its licensors and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.

9. Privacy

Your use of the Website is also governed by our Privacy Policy available on the Website.

By using the Website, you consent to the collection, use, and sharing of information as described in the Privacy Policy.

10. Third-Party Services and Links

The Website may include integrations, advertisements, or links to third-party websites and services.

We do not control or assume responsibility for the content, policies, or practices of third-party platforms. Accessing third-party services is at the user’s own risk.

11. Limitation of Liability

To the maximum extent permitted under applicable law, Shop Culture shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, revenue, or data

  • Business interruption

  • Unauthorized access to user data

  • Delays or failures caused by third parties

  • Technical issues, downtime, or service interruptions

All products and services are provided on an “as is” and “as available” basis without warranties of any kind unless expressly stated otherwise.

12. Indemnification

Users agree to indemnify, defend, and hold harmless Shop Culture, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from:

  • Violation of these Terms

  • Misuse of the Website

  • Violation of applicable laws

  • Infringement of third-party rights

13. Suspension and Termination

We reserve the right to suspend, restrict, or terminate user access to the Website at any time without prior notice for violations of these Terms or for operational, legal, or security reasons.

14. Modifications to Terms

We may update or revise these Terms from time to time without prior notice.

Continued use of the Website after modifications constitutes acceptance of the updated Terms.

Users are encouraged to review these Terms periodically.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the Website, products, services, or these Terms shall be subject exclusively to the jurisdiction of the competent courts located in Surat, Gujarat, India.

16. Contact Information

For any questions, concerns, or legal notices relating to these Terms, users may contact us through the contact information available on the Website:

www.shopculture.store